Contact Us
Enter your message in the box provided and include as many details as possible to help us assist you with your inquiry.
Please contact our local distributors nearest to your place.
For cGMP Manufacture Products or Manufacture Process Development, please contact::
(e.g. TideCell, BelloCell, BioNOC II, GlucCell, Culture Medium,...etc)
| REGION | TERRITORY | DISTRIBUTOR INFORMATION |
|---|---|---|
| North/South America | North/Sourth America |
2512 Metropolitan Drive, Suite 120-B Trevose, PA 19053, USA eti.pharma@escoglobal.com
|
| Europe | Entire European Countries |
Unit 9, Century Park Networkcentre, Dearne Lane, Manvers, Rotherham, South Yorkshire, England, S63 5DE
egb.info@escoglobal.com
|
| Africa | Entire Africa Countries |
Unit 9, Century Park Networkcentre, Dearne Lane, Manvers, Rotherham, South Yorkshire, England, S63 5DE
egb.info@escoglobal.com
|
| East | India |
ESCO India/Saksham Technologies Pvt. Ltd. Grish Lyer 108-114, Agarwal B2B commercial Centre, Dhruv Park, Off Link Road, Kanchpada, Malad West Mumbai - 400064, Maharashtra, India
+91 8376808577
+91 9845804072
+91 22 28443636
|
| ASEAN |
Singapore Malaysia Indonesia Thailand |
21 Changi South Street 1, Singapore 486 777
Tel: +65 65426920
csis.pharma@escoglobal.com
|
| East | China, Taiwan |
36, 20th Road, Taichung Industrial Park, Taichung, 40850 Taiwan
+886 4 2350 7130
|
| Far East | Japan |
〒606-8171 京都市左京区一乗寺西水干町17番地
TEL: 075-721-0491FAX: 075-702-292017 Nishimizuboshi-cho, Ichijyoji,Sakyo-ku,
Kyoto 606-8171, Japan
TEL: 075-721-0491 FAX: 075-702-2920
|
| Far East | Korea |
21 Changi South Street 1, Singapore 486 777
Tel: +65 65426920
csis.pharma@escoglobal.com
|
For R&D products, e.g. BelloCell, GlucCell meter,...etc., please contact :
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Germany
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Sweden
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The BeNeLux
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PLACING AN ORDER OR CUSTOMER SERVICE
You may fax, mail or e-mail your inquiries or orders to us
E-mail : info@escobioeng.com
TEL : +886 4 2350 7127
FAX : +886 4 2350 6719
Mail : ESCO Bioengineering Co., Ltd.
TEL : +886 4 2350 7127
FAX : +886 4 2350 6719
Mail : ESCO Bioengineering Co., Ltd.
36, 20th Road, Taichung Industrial Park, Taichung, Taiwan 40850, R.O.C.
Orders must be placed using a ESCO Bioengineering catalog number.
SHIPPING CONDITIONS
Order for stocked product are shipped by Friday each week. Others are shipped within 60 days.
Product Warranties
We warrant all consumable products manufactured by ESCO Bioengineering to be free of defects in material and workmanship. If our products do not meet these criteria, we will replace the defective products as long as they are returned to ESCO Bioengineering within 30 days of the invoice date.
We warrants all non-consumable products manufactured by ESCO Bioengineering to be operated in normal function for one year. We will repair or replace the defective products within the warranted period.
In no event shall the seller be liable for loss of use or for any indirect, incidental, or consequential damages, including but limited to consequential damages for personal injuries. The parties expressly agree that this disclamer shall remain in effect in the event that buyers sole and exclusive remedy fails of its essential purpose.
100% Satisfaction Policies
To ensure customer's satisfactory in our products, ESCO Bioengineering has a 100%SatisfactionPolicy for ESCOs BelloStage-3000, GlucCell meter equipment products. Please contact us within 30 days of the invoice date before the returning of our product. A minimum 30% charge will be applied to all products returned, which is not due to manufacturing defects. No returns will be accepted without prior authorization.
RETURN POLICIES
ESCO Bioengineering has a No Return Policy for all consumable products which are not due to manufacturing defects. Those consumable products including BelloCell series products, TideCell series products, BioNOC II carriers, and GlucCell glucose strips. No returns will be accepted without prior authorization. To maintain traceability and product quality, products that leave our facility are never restocked or resold.
TERMS OF PAYMENT
ESCO Bioengineering accepts checks, and wire transfers.
Documentation and Traceability
We assure full traceability of products manufactured by ESCO Bioengineering. Product Certification is available and must be requested at order placement.
Regulatory Affairs Issue
ESCO Bioengineering manufactures all products under ISO9001 and by following strictly the cGMP guideline. Each product has to be pass extensive quality control process before releasing into market.
100%Virginmaterials
All plastic products manufactured by ESCO Bioengineering are manufactured from 100% virgin raw materials and colorants. No contaminants regrind, mold release or other additives are added under any circumstances.
QUALITY POLICY
ESCO is dedicated to provide quality products that consistently satisfy and over the requirements of our customers through continuous improvement.